For all UAE residents, a copy of a valid passport, residency and UAE driving license (active for at least one year) should be provided at the time of renting. For tourists and visitors, a copy of a valid passport, UAE entry visa (if applicable) and IDP(International Driving Permit) is necessary.

While the legal driving age in the UAE is 18, you need to be at least 21 years old to rent a car. At CarLux365, you need to be 21 to rent normal cars and 25 to rent supercars.

You need an IDP to be able to drive in the UAE if you are a tourist. You don’t need an IDP if you have a valid driving license from another GCC country. Citizens from several countries can use their driving license issued by their home countries to drive in the UAE. For more information: https://www.moec.gov.ae/en/-/renting-a-car

We accept these payment methods: Cash, Card (AMEX included), Online payment, and Crypto.

You can contact us by email, phone or WhatsApp to rent a car from us. In return we will ask you for your details then send you a payment link once everything is verified.

At CarLux365, we provide our car rental services without having to put a security deposit.

Yes, insurance is included.

We require that the rental is returned at the same level it was first rented at.

You can drive the car anywhere you want in the UAE. Please keep in mind that we charge for toll gates after your rental period.

We offer free car delivery and pickup services anywhere in Dubai. For other emirates in the UAE our rates are as follows: 500 AED for supercars and 150 AED – 400 AED for normal cars.

We prioritize flexibility and customer satisfaction. Inform us ahead of time on your whereabouts and we will pick the car up.

Most rental companies allow 30 minutes to an hour to return the car. At CarLux365, we allow up to 2 hours depending on availability.

Call the police on 999 and inform the police of your location. You essentially need to get a police report, the rest of the information will be mentioned in our rental contract.

Give us a call or message us on WhatsApp! We will do our best to accommodate your needs with our availability . You can also always rent another car from our large fleet of cars.

For any queries, you can call us on +971 58 501 2005 or WhatsApp us.

We do offer such discounts. For more information, please check with our customer support team.

Parking charges are typically the responsibility of the renter.

Payment methods for parking can vary depending on the emirate you’re parking in. For public parking in Dubai, the renter needs to send an SMS to 7275 with the car’s plate number, the parking zone, and duration of parking e.g.: A12345 123A 1

We do offer chauffeur services. Please inquire with customer support for more details.

1 Day.

We include full insurance coverage in the rental price.

Yes, adding an additional driver by registering them and providing the necessary documents is possible. However, extra charges may apply, and it is crucial to ensure that authorized drivers are properly registered to avoid penalties or fines in case of an accident.

Yes, there may be additional fees for late returns, extra drivers, extra mileage, and other factors. Please check with customer support for specific details.

250KM Daily

Generally, most rental companies prohibit off-road driving unless you rent a vehicle specifically designed for that purpose, such as a 4×4 or SUV that is designated for off-road use. At CarLux365, off-road driving is not permitted. We prioritize maintaining our cars’ functionality and preventing any potential damage.